Order Updates Via Email

You will receive a confirmation email once we have received your order.

After a shipping label is created, we’ll send a shipping notification email containing your tracking number with a link to live tracking status. As your items ship, the tracking link will automatically update to reflect the progress of your full order.


Track your order online

Depending on whether your order was shipped via UPS ( or the US Postal Service (, please visit the corresponding website. Enter the tracking number from the shipping confirmation email you received from The First Aid Gear Shop. You’ll see the progress of your order and its estimated arrival date.

Please allow 1 business day after receiving your shipping notification for tracking to activate.

If you have any questions or troubles finding your order, order number, or shipping tracking number, please email or call us at 1-800-490-0309.